Question 1

How does revenue share work with linq?

Accepted Answer

When practices on your platform process patient-pay payments through linq, you earn a share of the processing revenue on every transaction. There are no upfront costs or minimums — earnings are transparent, predictable, and paid out monthly directly to you. Real-time reporting lets you track revenue as your platform grows across dental, vision, veterinary, chiropractic, and behavioral health practices.

Question 2

Which healthcare verticals does linq support?

Accepted Answer

linq is built for medical and healthcare-adjacent software platforms serving dental, vision, veterinary, chiropractic, and behavioral health practices. Whether you're a practice-management system (PIMS), a patient billing or revenue cycle management (RCM) platform, or a payment processor serving these verticals, linq's embedded payment infrastructure adapts to your workflows.

Question 3

How does linq handle patient-pay balance collection and complex payer mix?

Accepted Answer

linq supports patient-pay balance collection alongside insurance and complex payer mix workflows. Your platform can process patient co-pays, outstanding balances, and full payments through a single embedded payment experience. linq handles the payment facilitation infrastructure — including card-present and card-not-present transactions — so your practices can collect patient responsibility seamlessly alongside insurance payments.

Question 4

What compliance and PCI requirements does linq manage?

Accepted Answer

linq is fully PCI DSS Level 1 certified, meaning we handle card data security, underwriting, risk monitoring, and regulatory compliance for every practice on your platform. You never have to build internal PCI expertise or navigate multi-state regulatory requirements. We also provide ongoing fraud detection, chargeback management, and payment operations support — all included as part of the service.

Question 5

How long does integration take?

Accepted Answer

Most platforms go live within 2–4 weeks. linq provides modern RESTful APIs, SDKs, client libraries, and a sandbox environment for testing. Our team supports you throughout the integration process, and once connected, practices can be onboarded in minutes with our streamlined digital onboarding flow that handles KYC, underwriting, and approval automatically.

Question 6

Do I need to become a registered PayFac to use linq?

Accepted Answer

No. linq acts as the PayFac of record, so you don't need to register as a payment facilitator or take on the regulatory burden that comes with it. We handle compliance, underwriting, and infrastructure while you maintain full control over the merchant experience, pricing, and brand — all fully white-labeled.

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