Privacy Policy
Last updated: September 2026
1. Introduction
Merchant Focus Processing, Inc. ("Merchant Focus," "linq," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry through this site, including through the demo request form.
2. Information We Collect
We may collect the following information when you submit a form on this site, including the demo request form:
- Name and contact information (first name, last name, email address)
- Company name and website
- Business type and industry
- Any additional notes you voluntarily provide
We may also automatically collect certain technical data such as IP address, browser type, and referring URL when you visit our site, through standard web analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your demo request or inquiry
- Schedule and conduct sales consultations
- Send you relevant product information and updates (you may opt out at any time)
- Improve our website and services
- Comply with applicable legal obligations
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., CRM, email platforms), provided they agree to keep your information confidential.
We may also disclose your information if required by law or to protect our rights, property, or safety.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
6. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us at the information below.
8. Cookies
This site may use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of this site following any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Merchant Focus Processing, Inc.
56 Northport Drive, Suite 103, Portland, ME 04103
Email: linqsales@merchantfocus.com
Phone: (800) 895-4085
Website: merchantfocus.com